Things you need to know as a business leader about generative AI

Written By
Patrik Björklund
Patrik Björklund
Published
October 3, 2023
Topic
A.I

Artificial intelligence (AI) has the potential to transform our society at a pace that makes the printing press and calculator appear as small technological steps forward.

It is more important than ever to have a well-thought-out strategy for managing and controlling what AI solutions you implement in your company, how you use them, and above all start now.

A telling example that OpenAI highlights in its Technical data for the new version of ChatGPT are:

For instance, if multiple banks concurrently rely on GPT-4 to inform their strategic thinking about sources of risks in the macroeconomy, they may inadvertently correlate their decisions and create systemic risks that did not previously exist.”

These new tools can make anyone feel like they have superpowers, but with great power comes great responsibility.

AI can't (yet) understand how the people in your business work

Below are a couple of things that (generative) AI is not suitable for (yet) and that require actual human intelligence.

  • AI has no empathy. Leadership is very much about managing the interaction between people. It requires us to understand the individual drives of people and individuals.
  • AI can't manage creativity, critical thinking and “common sense”. The generative AI that now seeps into all businesses can, to put it simply, only statistically guess its way to what is true, it cannot understand whether something is “true” in the same way as a human being.
  • AI is at the moment not a tool to be used to make decisions. AI can radically streamline the way we make decisions, but it needs to be people who make the decisions and have put their human thinking as the basis for the decision.
  • AI has very wrong but sounds totally safe.
  • Even the newest GPT models don't know anything about the world after September 2021. We need someone to watch for change requirements of legislators, trade associations and other regulatory entities. You need someone who can understand how to apply it and continuously change approaches as the field develops. For example, by certifying according to ISO 42001 when it is ready.
  • The generative AI that has now become very popular, ChatGPT, etc. can only use already done work as a data source, not predicting future opportunities.

Risks of AI

Not acting quickly and proactively to adapt to AI can carry risks, such as:

  • Loss of competitiveness: Risk of being outgunned by competitors.
  • Legal and ethical problems: Inadequate management and control of AI can lead to violations of laws, requirements and regulations, and damage the reputation of the company.
  • Data Security Risks: AI can create new vulnerabilities and threats you have to deal with.

How can AmpliFlow help you?

  • Expert knowledge: Our team consists of both management consultants and technical experts with extensive experience working with companies in various industries. We understand both the technical and operational aspects of using AI and technology responsibly.
  • Focus on Ethics and Responsibility: AI should be used responsibly and respect privacy, security and human rights.
  • Partner: We see ourselves and our tools as an extension of your team, just as AI can be, and work with you throughout the process, from identifying your needs and challenges to implementing and monitoring solutions.

Get started

Don't wait for AI to impact your business — take control of your future and minimize risks by partnering with us.

Book a meeting now and let us help you shape a strategy and adjust the governance for how you apply leadership when it comes to AI.

Together, we can ensure that your business is ready to meet the challenges and take advantage of the opportunities offered by AI responsibly and safely.

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