Competency Management in AmpliFlow

An effective way to strengthen your company's bottom line.
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What is Competency Management?

Vad är kompetenshantering?
Competency management is a critical element within a management system. By identifying, developing and retaining key competencies, your organization can more easily reach its goals.
Create a competency-based organization that meets the requirements of multiple ISO standards
Strengthen your company's competitiveness by constantly developing employees' competencies
Reduce risk and increase efficiency by matching the right skills with the right tasks

Competency Management

Understand the importance of skills management and how it helps improve your organization's performance.


Competency management is the process of identifying, developing and retaining the competencies required to achieve the company's objectives and meet ISO standards. It includes understanding what skills are needed, assessing existing competencies, creating training plans and monitoring the impact.


Effective skills management is critical to meeting ISO requirements and improving company performance. By ensuring that the right skills are in the right place, your business can become more efficient, reduce risk and increase competitiveness.


Competency management is implemented by identifying skills needs, assessing existing skills, creating and implementing training plans, and following up on results. Tools such as competency matrix, training plans, and employee interviews can be used to meet the requirements.

ISO Certified Competency Management

To effectively implement skills management in your organization, there are several tools that you can use. Here we present three critical tools: Competency Matrix, Training Plans and Employee Conversation. Each tool plays a unique role in ensuring your organization has the right competencies to meet ISO requirements.

Competency matrix

A competency matrix is a valuable tool for identifying, organizing, and communicating competencies within your company. It helps you identify skills gaps, which are critical to meeting the requirements of ISO standards.

Training plans

Training plans are a systematic and structured method for planning, implementing and following up training activities for your employees. With the right planning, you can ensure that your organization's skills development takes place in an efficient and purposeful manner.

Staff Appraisals

Staff appraisals create an open dialogue between employer and employee, allowing time to talk through the work situation. They provide a platform to discuss employee performance, work environment, need for support, skills development and motivation.

Efficient Competency Management

Identify the need for skills

Start by identifying the competencies needed to meet the requirements of the management system. Consider both technical skills and leadership abilities.

Assess existing competencies

Evaluate the existing skills of your employees and identify any gaps. Use a competency matrix to organize and visualize this information.

Create training plans

For each skill gap, create a training plan. This should include who needs to be trained, what training is needed, and when it should be carried out.

Implement training and development

Carry out the planned training and develop existing employees. Use employee conversations to discuss progress and additional needs.

Document and follow up

Document all training efforts and follow up to ensure they have yielded the desired results. Remember that this is an ongoing process — skills needs can change over time, and it's important to keep your skills management up to date.

Do you need help?

Are you ready to take the step towards ISO certification? Contact us today to get more information on how we can help you from idea to certification.

Articles on Competency Management

Tools, information and other resources you need.
Competency matrix

Hero behavior in the workplace costs more than you think

So-called 'workplace heroes' can often do more harm than good. Learn about the risks of hero behavior and how a competency matrix can create balance, increase efficiency, and reduce reliance on single employees.
Patrik Björklund
July 26, 2023
Competency management

What is Competency Management?

Explore the importance of skills management within the framework of ISO standards and how it contributes to successful businesses. Learn about the steps for effective management of skills and continuous improvement.
Patrik Björklund
November 21, 2023
Employee Conversations

What is a staff appraisal?

The purpose of a staff appraisal is to create an open dialogue between employer and employee where there is time to talk undisturbed through their work situation. In this article, we'll go over what a staff appraisal actually is.
Patrik Björklund
January 5, 2023

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